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AMB Terms and Policies
By using this site or submitting an order on-line, by phone or in
person (showroom) for products or services, you indicate your acceptance
of, and agreement to be bound by, the terms and conditions set forth
below.
AMB Prices
We have extremely competitive prices. We do this several ways. First, we
continually take advantage of every possible special purchase opportunity
and discount available. We also shop the markets constantly to see the
prices our competitors are offering. Finally, since we struggle to keep
overhead to a minimum, we work with smaller margins to win your business.
We reserve the right to limit quantities and vary prices in accordance
with the quantity ordered.
Confidence in AMB
AMB is here for you today, was here yesterday, and will be here
tomorrow. We have been around for over 9 years, are financially secure,
and will be here tomorrow to serve your needs. Buy with confidence!
Quality Products
We are committed to bringing you the best products available. We prefer
to offer nationally recognized name brand products to our customers. We
have a special team to constantly evaluate and obtain only the best
products from leading manufacturers. We want you to have the best value,
quality, technology, and functionality in anything purchased from AMB. We
want you to have only products with strong manufacturer warranties and
technical support, so you may feel comfortable with your purchase from AMB.
Showroom
The prices for our products in our showroom location are the same as
those listed on our website. At this time, we do not offer a will-call
option for purchasing products in our showroom. Our products are available
on a first-come-first-serve basis. Contact us for any questions or
availability.
Customer Service
We are a customer-driven company and our goal at AMB is to provide the
very best shopping experience available. Our salespeople participate in
continuing education programs both internally and externally. They not
only know the products, but also are service oriented to save you time,
money, and aggravation.
RMA Policy:
- Please keep all packing material and documentation including
ORIGINAL INVOICE in the event your equipment has to be serviced or
returned.
Before returning any product, you must obtain a Return Materials
Authorization Number (RMA). NO returns of any type, will be accepted
without an RMA number. Please have the following information on hand
when calling for an RMA: name, invoice number, serial number, and the
nature of the problem.
- All defective products will be accepted directly by AMB for credit,
exchange, or repair, at our discretion within 7 days from the invoice
date. Return shipping must be paid by customer.
- We do not cross ship any products. We must receive the defective
product and verify that it needs to be repaired or replaced before we
ship a replacement part.
- All returns for credit, refund, or exchange have a 20% restocking
fee, they are issued from current price or original invoice, whichever
is lower, and must be completed within 7 days of the invoice date. In
addition we do not refund the shipping fee.
- All products to be returned for a refund must be in 100% resalable
condition and must include original packing material, manuals, blank
warranty cards, and other accessories provided by the manufacturer.
Open Retail Boxed items are not 100% resalable and may not be returned
for a refund. These are only eligible for their respective warranties
expressly stated on our website.
- We reserve the right to refer you directly to the manufacturer for
service.
- Software may not be returned for a refund or credit. Any warranty is
handled directly by the manufacturer.
- OEM CPUs come with a 85-day warranty. This warranty does not cover
any physical damage, burns, cracks, or over-clocking of the chip. CPU
chips may not be returned for a refund under any circumstance.
- Retail Boxed CPU chips may not be returned for a refund under any
circumstance. These may be exchanged for the same item only, directly
through manufacturer.
- Hard drives are non-refundable once original packaging is opened.
All warranties for hard drives are handled directly by the manufacturer.
- Customer is responsible for paying all shipping costs to AMB.
- Important Note
If the terms and conditions stated in your Purchase Order differ from
those stated on our invoice, and you do not notify AMB of such within 7
days, it shall signify your acceptance of our original terms as stated
on our invoice.
- For RMA Form
CLICK HERE
Not responsible for typos. Brands
and product names are trademarks of their respective companies. Prices do
not include shipping. Orders returned by the carrier as undeliverable are
subject to a $10 processing fee plus reshipping charges. Shipping is
non-refundable. All returns must be in original packaging, have an RMA
number and are subject to a restocking fee. All returns received without
an RMA number on the outside of package will be refused.
PRICES
and AVAILABILITY ARE SUBJECT TO CHANGE
WITHOUT NOTICE.
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