AMB International

Computer Components Distributor

Since 1993

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AMB Terms and Policies

By using this site or submitting an order on-line, by phone or in person (showroom) for products or services, you indicate your acceptance of, and agreement to be bound by, the terms and conditions set forth below.

AMB Prices
We have extremely competitive prices. We do this several ways. First, we continually take advantage of every possible special purchase opportunity and discount available. We also shop the markets constantly to see the prices our competitors are offering. Finally, since we struggle to keep overhead to a minimum, we work with smaller margins to win your business. We reserve the right to limit quantities and vary prices in accordance with the quantity ordered.

Confidence in AMB
AMB is here for you today, was here yesterday, and will be here tomorrow. We have been around for over 9 years, are financially secure, and will be here tomorrow to serve your needs. Buy with confidence!

Quality Products
We are committed to bringing you the best products available. We prefer to offer nationally recognized name brand products to our customers. We have a special team to constantly evaluate and obtain only the best products from leading manufacturers. We want you to have the best value, quality, technology, and functionality in anything purchased from AMB. We want you to have only products with strong manufacturer warranties and technical support, so you may feel comfortable with your purchase from AMB.

Showroom
The prices for our products in our showroom location are the same as those listed on our website. At this time, we do not offer a will-call option for purchasing products in our showroom. Our products are available on a first-come-first-serve basis. Contact us for any questions or availability.

Customer Service
We are a customer-driven company and our goal at AMB is to provide the very best shopping experience available. Our salespeople participate in continuing education programs both internally and externally. They not only know the products, but also are service oriented to save you time, money, and aggravation.

RMA Policy:

  • Please keep all packing material and documentation including ORIGINAL INVOICE in the event your equipment has to be serviced or returned.
    Before returning any product, you must obtain a Return Materials Authorization Number (RMA). NO returns of any type, will be accepted without an RMA number. Please have the following information on hand when calling for an RMA: name, invoice number, serial number, and the nature of the problem.
  • All defective products will be accepted directly by AMB for credit, exchange, or repair, at our discretion within 7 days from the invoice date. Return shipping must be paid by customer.
  • We do not cross ship any products. We must receive the defective product and verify that it needs to be repaired or replaced before we ship a replacement part.
  • All returns for credit, refund, or exchange have a 20% restocking fee, they are issued from current price or original invoice, whichever is lower, and must be completed within 7 days of the invoice date. In addition we do not refund the shipping fee.
  • All products to be returned for a refund must be in 100% resalable condition and must include original packing material, manuals, blank warranty cards, and other accessories provided by the manufacturer.
    Open Retail Boxed items are not 100% resalable and may not be returned for a refund. These are only eligible for their respective warranties expressly stated on our website.
  • We reserve the right to refer you directly to the manufacturer for service.
  • Software may not be returned for a refund or credit. Any warranty is handled directly by the manufacturer.
  • OEM CPUs come with a 85-day warranty. This warranty does not cover any physical damage, burns, cracks, or over-clocking of the chip. CPU chips may not be returned for a refund under any circumstance.
  • Retail Boxed CPU chips may not be returned for a refund under any circumstance. These may be exchanged for the same item only, directly through manufacturer.
  • Hard drives are non-refundable once original packaging is opened. All warranties for hard drives are handled directly by the manufacturer.
  • Customer is responsible for paying all shipping costs to AMB.
  • Important Note
    If the terms and conditions stated in your Purchase Order differ from those stated on our invoice, and you do not notify AMB of such within 7 days, it shall signify your acceptance of our original terms as stated on our invoice.
  • For RMA Form CLICK HERE

Not responsible for typos. Brands and product names are trademarks of their respective companies. Prices do not include shipping. Orders returned by the carrier as undeliverable are subject to a $10 processing fee plus reshipping charges. Shipping is non-refundable. All returns must be in original packaging, have an RMA number and are subject to a restocking fee. All returns received without an RMA number on the outside of package will be refused.

PRICES and AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT NOTICE.

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